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Old May 3, 2021 | 4:42 am
  #136  
jessia2001
 
Join Date: Jan 2016
Location: NY
Programs: Hyatt Glob; Kimpton; MR Gold
Posts: 30
I’m currently here and heading to Big Sur alila tomorrow.

pros
- very nice staff, everyone we interacted with are extremely nice
- vineyard and fire place view is relaxing and peaceful
- room is up to date, modern, luxurious, I love the smart control on everything
- restaurant offers very limited menu but everything ordered tastes amazing

cons
- globalist gets acknowledged but no upgrades even though I think there is a JR suite available for at least one night of my stay
- I’m put on a ground floor room so can hear people walking upstairs vividly
- quite some bugs and mosquitos so better keep the balcony door shut
- besides informed about the room, I’m not told any activity happening here besides the pool at check in. No email reaching us before arrival either

ps - coffee machine is nespresso in the room but thought read something different in the past may be they switched after becoming alila

overall this is a very nice stay. But comparing between napa vs big sur, I’d def opt for big sur based my visit last year and it’s a much bigger property. We are heading there tomorrow again and has been upgraded to a premium suite in the system.
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