FlyerTalk Forums - View Single Post - Marriott Bonvoy's Phone Support & Using Points for Friend's Stay
Thread: Marriott Bonvoy's Phone Support & Using Points for Friend's Stay
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Old May 2, 2021 | 3:15 pm
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SPN Lifer
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Originally Posted by fivenue
Hello FlyerTalkers,

Does Marriott Bonvoy loyalty program offers direct phone support for its members? I recall when I was with SPG, I could look at my app and click to call member support, and it would place you to the appropriate customer care for your level (Gold, Plat, Ambassador etc).I tried to find a similar one in Bonvoy app, but couldn't find​​​​​​ it.
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Originally Posted by Segments
From within the app go to your account page and scroll all the way to the bottom.
For me, it lists the U.S. toll-free number for my current elite level.

It also suggests to update my current phone number for faster service.
Last edited by SPN Lifer; May 2, 2021 at 3:22 pm
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