Originally Posted by
arjen05
I confirm, 2 flights to Latin America in the past 3 weeks (being ULTI). No ULTI welcome desk, no staff to guide you through police, had to wait 10 minutes in line at SkyPriority checkin, then went to priority security which was closed, so walked to the other side (regular security), waited another 15+ mins in line, then went to the lounge, no welcome greeting, no ULTI seating area. Then walked to the gate, approx 35 priority pax and no difference between silver and ULTI, once on board no welcome word from the purser nor were my preferences taken into account..
Oh.. wait.. these were regular flights from AMS, so the service was on par
Glad you're sharing the same experience as me.