My wife applied for her first passport in the post office on 3/31. The status update still says "Not Available" and the check hasn't been cashed. No way to track delivery since everything was just collected at the post office during her appointment. Calling the national hotline wasn't any help, they couldn't find any record of having received it yet. They basically just said to keep waiting. We're afraid it's lost, is there anything we can do? Would the post office keep any tracking info when they send out a batch of applications? Would the national hotline be able to start any kind of investigation? Any use contacting local representative or senator at this point? Or should we just sit tight in hope it goes to "In process" at some point?