Truly amazed that people who love Hyatt so much still spend so much of their precious time on the Marriott forum .....ing about how inferior the program and hotels are.
To get back to the survey, I've been Ambassador since the beginning (and platinum premier before that) and did not receive one. I know that all surveys are sent to a sample of members, so not getting any particular survey is not surprising. But I have to wonder if they've looked at my stay and spend history (which have still been focused on Bonvoy properties over the past couple of years) and assumed correctly that I'm actually pretty satisfied with the Ambassador service as it currently exists.
And I'm sorry @
longtimereader firstimeposter that people don't seem to be getting what I think are your rather straightforward points.