Originally Posted by
longtimereader firstimeposter
I don’t have a reference point for how SPG would have handled Ambassador service during a pandemic where occupancy is at a record low. Maybe you do to make a qualified statement?
I compare it to Hyatt's concierge service, which has been absolutely stellar during the four months I've been Globalist.
Blaming COVID for Marriott's gutting of the Ambassador program is a cop-out. Hyatt has showed us how it can be done (a comparison which applies equally to the two programs' handling of the breakfast benefit, as well).