FlyerTalk Forums - View Single Post - Chase Q2'21 Spend Bonuses Not Posting to Marriott Account
Old Apr 27, 2021 | 10:32 am
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GarudaSoars
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Chase Q2'21 Spend Bonuses Not Posting to Marriott Account

Wanted to give others a heads-up on what seems to be a glitch. Chase has announced targeted spend bonuses for their co-branded Marriott credit cards for Q2 2021. For example, I hold The Ritz Carlton Credit Card and the offer is 5x points on upto $1,500 in spend in Q2 (any spend, not specific to a category). Similar offers on the Chase Bonvoy Boundless reported on websites/by other users.

When my Chase statement closed, the bonus points were correctly showing in the statement. For example:
+ 6X Pts on Ritz-Carlton & Marriott purchases
+ 3X Pts on airline tkts, car rntls, rstrnts
+ Points earned on all other purchases
+ Bonus on purchases at grocery stores
+ Bonus on purchases at gas stations
+ Bonus on purchases

Each of these post individually into the Marriott account as separate line entries (which is great as it becomes easy to know what is missing). The, "+ Bonus on purchases" are the bonus points earned under the Q2 2021 spend promotion. While the points from all the other categories posted, these points never posted even though they show in the statement. I thought it was an one-off issue till I read two other users posting about the same issue.

I think it is an error at Chase's end because all the other points/bonus points from the statement are posting, just not the points from the, "+ Bonus on purchases" category despite them showing in the statement.

What do you all think? Have you faced the same issue?

Last edited by GarudaSoars; Apr 27, 2021 at 5:36 pm Reason: Grammatical correction
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