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Old Apr 26, 2021, 10:43 am
  #434  
RichardInSF
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,891
Originally Posted by oliver2002
Right now refunds are done the same day, they have engaged TCS to do the processing. Strange that it is taking so long. Probably a request to the LH lurkers is required?
Good idea. What is the nickname of the lurker? Thanks in advance!

Edited to add: No need, I found it and sent a PM as well as made a post. If one is not an elite and gets the Philippines, which I seem to get every time I call, they are unhelpful with any request I make, including to speak to a supervisor. Tend to doubt I will want to be in a situation where I need to deal with them again.

Last edited by RichardInSF; Apr 26, 2021 at 3:20 pm
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