Originally Posted by
milespoints
I'm trying to check-in to my UA flight (domestic ticket to Maui) that was booked with TK miles. Seats were ticketed and confirmed by both UA (confirm page says "ticketed") and TK. The flight still shows up on reservations but the system won't allow me to check-in. UA says there is nothing wrong with my reservation but they are also unable to check me in due to system upgrades. They said to go to the airport tomorrow to check-in.
1. Is this normal for United on this type of award ticket? (Seats are in First, not Basic Economy.) I've already had a few issues with this award booking so want to make sure I don't need to call TK.
2. Can I go to the airport today to get all my boarding passes (flight isn't until tomorrow)? UA is saying that the airport uses a different system to do check-ins so their current system upgrades won't affect the airport's.
Thank you all in advance.
Was there any schedule changes involved that you didn't take action on it? Were you auto-rebooked to other flights?
For part 2, yes, you would be able to get your boarding passes, however, you wouldn't be able to check bags.