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Old Apr 23, 2021 | 8:29 am
  #1267  
chicago747
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Originally Posted by mvoight
I have the same issue. Using BXP1 for DFW-LAX (On the 789 ... got PE seating due to status. I wanted to see how First would be so I used the BE upgrade) My wife was unable to check in and got a message she needs upgrades (she has none) and I simply got a message that I have to check in with an agent. (I have enough 500 mile upgrades) . We are on 2 different PNRs. The agent who did the upgrade told us the PNR had to be split. So, is this normal for BXP1? Is this a relic of when they used certificates and they were supposed to be presented check it.
We also were on the same PNR for one of our trips and had to be split. I think anytime we've been on the same locator they have split us before applying the upgrades.

I have 500-mile upgrades available but we don't have any status at the moment. I'm hoping it's just wonky AA IT, but I have had issues checking in as well using BXP1's. Please report back MVOIGHT if you hit any snags while checking in.
Last edited by chicago747; Apr 23, 2021 at 12:56 pm
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