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Thread: FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
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Old Apr 21, 2021 | 12:42 pm
  #826  
bosman
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Originally Posted by bosman
I'm having a similar issue (cash upgrade and incidentals not posting on a points stay with cash upgrade). I have filled in the Missing Points form, but wasn't clear from the T&Cs whether I should expect a favorable outcome. TIA.
For anyone experiencing this in the future, Marriott replied to my Missing Points request to confirm that one does not get points for the cash upgrade. They did credit me for the missing incidental spend.
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