I'd be content if they'd just stop losing my TSA Precheck # but I suppose getting the waitlist working right would nice as well. I'm a small business owner so I know there is lots here I don't know but things like this in my company are just totally unacceptable. If I were losing client's important appointment information or incorrectly sending services/goods to people out of order I'd be out of business shortly. I really don't even mean to complain as much as just point out how funny it is that big companies that throw millions (tens? hundreds?) of dollars at things still can't get it right.