FlyerTalk Forums - View Single Post - FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
Old Apr 19, 2021 | 2:37 pm
  #824  
bosman
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Originally Posted by ayande176
Hey all,


Recently stayed at a resort where it was a points stay with cash upgrade but charged a lot of things to the room. Do incidentals and cash upgrades (e.g $75 dollars a night) translate to points earned on stays? I'm not seeing it on the app. but it also says the bill needs to be finalized (when I click the stay under account activity)
I'm having a similar issue (cash upgrade and incidentals not posting on a points stay with cash upgrade). I have filled in the Missing Points form, but wasn't clear from the T&Cs whether I should expect a favorable outcome. TIA.
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