Originally Posted by
CappuccinoAddict
I just got an Amex Plat earlier this month. The Uber app showed me the banner advertising the complimentary 12-month EatsPass subscription, but then when I clicked on it, a screen appeared saying that it was not available to me. Called Amex and one of the trouble-shooting things they had me do was delete all of my methods of payment on the Uber app except for my Plat. That didn't work but I contacted Uber Support and the problem resolved itself (I never received an acknowledgment or reply from Uber but perhaps they did something on the back end, not sure). So I am now enrolled in EatsPass.
I then try to add back my other credit cards that I use for Uber and for each of them Uber tells me, "There's a Payment Issue. Sorry, we are unable to accept your card. Please try adding a different one." These are the same cards I already had listed as methods of payment this morning but deleted during the call with Amex. I sent a chat message to Uber Support but again, no acknowledgment or reply. I'll see what happens over the next few days--has anyone encountered an issue like this? Thanks for any input.
1) server side sync takes a very long time. you tried too quickly to add amex plat after approval. takes several weeks. sometimes its much quicker like the uber credits.
2) when you try to add/remove CC too quickly, fraud prevention kicks in. its very sensitive. you have add/remove slowly. once a day helps.
Originally Posted by
Global Adventurer
What a surprise when I opened my app today. I've never seen this before, but UberEats now delivers groceries even from Costco, stuff from home improvement stores, home and bedding stores, corner gas convience stations,liquor stores, beauty shops, flower shops, pharmacies and more, etc. It looks like the delivery and packing fees come to about $5.00 No tipping or anything else. I'm in Mexico. Also, there's a place to insert your shoppers card memership number for each store when you order so you are credited. Has UberEats had this service before and I'm just seeing it???? I was using Rappi before until their app kept crashing. I'm going to look through the app to see if there's a membership for this specific service so maybe they will eliminate the service/delivery fee. But, $5.00 isn't bad when you buy a lot of stuff and don't want to go inside a covid infected store. lol
YMMV based on location. scope works just like instacart. everything depends on your local market demo. certain markets have different uber features activated.
Originally Posted by
Global Adventurer
Now my Amex UberEats pass is not working again. It stopped working before and mysteriously started working again, and now it's not working again
Urrghh
youre using US amex plat/gold/green right? try within US next time.