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Old Apr 13, 2021 | 12:34 am
  #634  
myeurocrush
Formerly known as hcampana
10 Countries Visited
20 Countries Visited
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15 Years on Site
 
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond, Marriott Plat
Posts: 466
Originally Posted by jphripjah
Is this property trying to charge guests for the forced upgrade from standard water villa to grand water villa due to closing the standard water villa island? Or mistakenly indicating that on reservations?



I think it’s a glitch. The same happened to me when I booked 5 nights at WA Maldives. It showed up as 480k points + $12k+ euro’s. I told the hotel and they fixed it right away. I also had a one night reservation at the same hotel completely disappear from my profile. It couldn’t even be seen my the diamond desk. But the hotel still had the reservation. I ended up having to cancel that night so I had to do so directly through the hotel.
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