FlyerTalk Forums - View Single Post - Reserved a crib, no crib available
View Single Post
Old Apr 12, 2021 | 6:29 am
  #44  
btonkid12345
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,996
Originally Posted by Oxon Flyer
I'm pretty sure that most people who work in the hospitality industry would recognise that a crib is the one 'on request' item that will cause them, and their guest, some considerable aggravation if it's not provided, and would try and make sure the customer needs are met.
And also an item that can easily be purchased for less than the selling price of one room for one night, this making it a good investment even if the hotel didn’t have any - because it isn’t worth losing the reservation or the subsequent outcry the guest could cause afterwards on TA, over such a small investment
btonkid12345 is offline