Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 17,985
Allocate Extra Time for PVR Check-In Delays?
Just a heads up if you are traveling from PVR Mexico be sure to allocated extra time for checkin and health certification. We arrived at 3:30pm and waited 90 minutes to reach the checkin counter (ditto for friends who arrived at 2:30pm). AS appeared to have a number of flights leaving in the afternoon and the checkin staff (while super polite) appeared ill equiped for the volume. The delays appeared to stem from checkpoints for the required COVID tests and health forms.
Admittedly Saturdays are among the busiest days due to family travel but this was the worst we've ever seen from AS. In fact it is among the worst I've ever seen, with the exception of a 3-hour line at CUN for US Airways flights. None of the other airlines at PVR had much of a line, and my relative flying AA got through in 10 minutes.