Not really though. 10% or less of reservations, on average, in a limited service property, probably have such requests.

At an average of about 100 rooms for these types of properties, that’s maybe 10 phone calls to make. The FD agent standing there and playing on their phone could easily do this for a few minutes instead.

Plus, no need to even call everyone; just call the ones where there is any question, or you don’t think you can fulfill the request...even easier to setup a process to drop them an email ahead of time, because it’s just a copy/paste (either a “we have you on our list for this request and confirm your request” or “we are sorry that we are unable to confirm your request and politely ask that you please make alternate arrangements on your own for said request”

It’s just about the property having empathy for their guests and putting themselves in their shoes, and taking that little extra bit of action.