I would also add on not to expect any compensation especially if it was "an Act of God" situation where the hotel was at the mercy of unforeseen events with no other viable alternatives. Also note that most select service properties have nothing in the way of backup power so when things go down, they go down. Even the emergency exit signs have limited backup batteries that are only good for a few hours. Back in January of '17 I worked an entire night audit shift at a Homewood Suites in the dark due to the power being out for almost 24 hours because of a huge ice storm. No heat, no lights, no computers, nothing except being able to see my breath. Power went out on early on Saturday afternoon for a few hundred thousand people in the surrounding area. The GM at the time was an interim since the property was in the process of being sold and he along with reps. from both the current owner and soon to be new owner contacted the utility provider about a timeline and got nowhere past we'll get there when we get there. Most guests took it in stride and if guests asked their room was comped for that night but no additional points or compensation was given. A few followed up with Hilton who routed the complaints back to the hotel where they were redenied additional compensation and Hilton followed suit.