FlyerTalk Forums - View Single Post - Marriott Bonvoy hotels in San Francisco
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Old Oct 19, 2004, 3:12 pm
  #42  
PTravel
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Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I'd recommend the Renaissance rather than the Marriott. Before moving up here, I stayed at the Marriott numerous times and ALWAYS had problems. I had a long talk with the manager my last time, and it came down to this: most the Marriott's business is conventions and large meetings. They give priority to these, and elite members wind up getting shorted. In a dozen stays, I don't think I ever had my request for a king, non-smoking honored at check-in without a significant battle and having to call for the manager.

Marriott made it clear whose business they wanted at that property, and it isn't the single business traveller.
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