My wife occasionally travels by herself to Korea to visit family. We/she usually stay at the JW Marriott in Gangnam, and at first, we would get the night credits for her stay on our (technically, mine) Bonvoy account. However I'm not sure if there was a policy change, but the last time she was there we were no longer given the credit because the account owner (me) wasn't present for the stay. Googling, this seems to be standard policy, and her earlier stays where we did get credit might have been the flukes?

She's currently booked to stay again in a few weeks, and I'm wondering if there is any way we can get credit on our account for her stay without me also being there?