Originally Posted by
diburning
Uber drivers still cherry pick rides at the airport by calling the rider to ask where they are going. Uber drivers, when offered a trip, have the option to not accept it and just let it expire, and they can also accept a ride and then change their mind and cancel it before pickup with no penalty. Lyft on the other hand, will assign rides to drivers without their input if the driver is accepting rides. Lyft also holds drivers to an acceptance rate standard. Uber does not.
The problem with Lyft automatically adding trips to the queue is that drivers don't cancel them right away. Lyft has been working on getting more efficient in assigning drivers. So, I get a message saying that the closest driver is completing another trip. I wait for ten minutes or more for them to complete a trip right near me, and then they immediately cancel my trip. I had that happen three times in a row last week. It took me over 40 minutes to get a ride when I paid extra to get the ride within 15 minutes.