Originally Posted by yonajon

I'm renewal. I believe, strangely, it may be related to the fact that since my last renewal I got a new driver's license (same number, but it's Real ID). My father also found himself in the same position and went to schedule, didn't have the option to do a remote interview, so he booked an in-person. When he went to reschedule, he was offered the option for a remote interview. I might try that unless anyone knows why I'm not being presented the option for a remote interview.