FlyerTalk Forums - View Single Post - Risk of booking all DL ticket via OTA
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Old Apr 5, 2021 | 3:39 pm
  #5  
ty97
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Join Date: May 2008
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I've heard horror stories (anecdotally but repeatedly) about dealing with customer service via the OTA including long wait times and additional change fees from the OTA.

Not that Delta hold times aren't a horror story right now though.
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