FlyerTalk Forums - View Single Post - Ghost "Future Flight Credit" , missing FFCs on UA.com
Old Apr 5, 2021 | 12:41 pm
  #30  
Repooc17
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Originally Posted by JNelson113
Anyone else having this issue? I've got two FFCs showing in my account, but when I click on them it says "Your itinerary cannot be retrieved, since it does not contain any active flight segments. If you require assistance, please contact United Reservations"

I'm sure that I'll end up contacting United Reservations and asking what is going on with them, but just curious to hear the experiences of others regarding this. Thanks!
My account pulls up the same, but in my case, I have already flown the itinerary.

More context: UA auto-cancelled my itinerary (#B) due to a schedule change of a different itinerary #A) on the same-day. I had UA reinstate itinerary #B, and cancelled itinerary #A for refund. Flew itinerary B as is, but my account has been showing it as a (ghost) FFC.
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