Originally Posted by
Ned1968
Has anyone managed to change an open jaw ticket? I have MXP-HEL-HKG // NANJING-HEL-MXP tickets for mid April 2021 and need to push that back as far as possible (e.g. Feb 2022) by flights from NANJING to HEL stop after May 2020. Ideally I'd close the open jaw and return from HKG instead - is Finnair being that accommodating on web chat?
To answer my own question I used webchat on Finnair.com to move my booking from April 2021 to March 2022. Nanjing is not in the schedule but the agent was able to substitute Shanghai instead without a problem. Amazing service
Last edited by Ned1968; Apr 4, 2021 at 12:46 pm