FlyerTalk Forums - View Single Post - FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

Apr 2, 2021 | 12:32 pm

#449

brp

FlyerTalk Evangelist

Join Date: Mar 2004

Location: SJC

Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum

Posts: 34,027

Quote:

Originally Posted by anc305

Is anyone else having problems calling the 1-800-321-2121 number shown on their booking confirmation? I called a few days ago and was offered a call back in 2 hours. They did get back to me in 3 hours. I have tried for the last two days . I have not been offered a call back and have waited on hold for 3+ hours with no luck on both days.

Yeah, I've had both. Note that the offered callback is "more than 2 hours" (at least it was for me), and they are accurate with that

Early morning and late evening seem to work better.

Also, even with a callback set up. do call in a bit periodically and it may get you in sooner.

Cheers.

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