FlyerTalk Forums - View Single Post - Alaska Eliminates Change Fees (9/1/2020)
View Single Post
Old Mar 31, 2021 | 2:16 pm
  #136  
NYC Flyer
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Dec 1999
Location: NYC/SNA
Programs: AA, AF
Posts: 2,006
Originally Posted by Flying for Fun
I suspect any changes to an existing PNR for the same passenger(s) will be fee free and subject to a fare difference. I doubt that without a cancellation waiver, you will be able to cancel an itinerary with the full value going to your wallet to be used at a later time. The $125 cancellation fee has not been eliminated. It is still in the fare rules.
From what I've seen, newly purchased main cabin fares do not carry a cancellation penalty.

This is the language I'm seeing on a couple of spot checks (there is no penalty amount stated). I see no reason why AS would prevent a wallet credit and insist on the customer simply holding on to the ticket for cancelled reservations--they could but I don't see the benefit to the Company, just inconvenience to the customer. The rules DO specify that the reissue fee is zero, so cancelling a reservation and holding on to the ticket for future travel remains an option even if the website does not facilitate a wallet credit.

16.PENALTIES
CANCELLATIONS

2/ A COMPLETELY UNUSED ITINERARY THAT CONTAINS
ONLY RESTRICTED FARES ANY RESIDUAL AMOUNT MAY BE
ISSUED IN THE FORM OF A CREDIT CERTIFICATE WHICH
CAN BE APPLIED TOWARDS FUTURE TRAVEL ON ALASKA
AIRLINES AND AIRLINES FLYING UNDER ALASKA
AIRLINES CAPACITY AGREEMENT - HORIZON AIR
OPERATED FLIGHTS / SKYWEST OPERATED FLIGHTS.

Last edited by NYC Flyer; Mar 31, 2021 at 2:20 pm Reason: amplification
NYC Flyer is offline