Originally Posted by drvb

I can only find the following, which actually supports my claim:

Section 4:
"4.1.1 Checking-in requirements (travelling only with Personal Item or Hand Luggage, no Checked Baggage)Check-in process demands that all Passengers exhibit at the security points and at the last departure lounge, prior to boarding, the following:

• A hard or digital copy of the Boarding Pass, downloaded to any electronic means such as tablets, cell phones or mobile devices.
• Official Identification of each Passenger, including Minors and Infants.
• Proof of payment in those cases that the Reservation has been paid in OXXO or through BANAMEX.

Those Passengers that fail to comply with the provisions in subsection i) above, must go directly to the check-in counters to have their Boarding Pass printed without exception and make the payment of the corresponding charges pursuant to the Fees published at http://www.vivaaerobus.com/mx/volar-...uestros-cargos. Passengers must be at the last departure lounge by the time established in item 4.0 above.

Viva Aerobus may deny boarding to those Passengers who fail to comply with the requirements set forth herein without any liability whatsoever."
Section 8:
"...
Passengers on the Zero and Light Fares may print their Boarding Passes online on our Website or on the Viva App, from between ten (10) days and 70 (seventy) minutes before the scheduled departure of a flight, as long as they have paid for a seat change at an extra cost, before the departure of the flight.
...
8.2 Exceptions for obtaining the Boarding Pass online
...
J) Passengers which have not chosen a Seat or had one allocated by the airline, or when they are requested on the Website to go directly to the check-in counters."


The fee for airport counter check-in is included, but not the fee for printing the boarding pass.
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