Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,438
If I care enough (but not enough to have burned a TSU), I aim for 1 to 4 hours before check in and offer to wait for an upgrade etc.
This may be the only area in which Bonvoy beats Hyatt -- the chat function on the Bonvoy app works really well and a simple ask after mobile check-in (and after checking what shows available) has always gotten me something as a Titanium.
Would have been nice to have that in Puerto Rico where I got snubbed at the Grand Reserve and had to haggle even to get what I booked at the HH SJU.