FlyerTalk Forums - View Single Post - Changes to Marriott Bonvoy Stays and Services Due to Covid (Discussion Thread)
Old Mar 27, 2021 | 4:22 pm
  #1284  
longtimereader firstimeposter
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Originally Posted by cfischer
so they have them available and they are unwilling to give them to you? You sure should get compensation.

If the restaurant is closed & they have no food options, that's a different scenario.
It’s not. The whole purpose of compensation is to enforce the elite guarantee. The customer has the option between breakfast or points. If there’s no option, you should get the compensation. It’s not the hotel’s choice but the guests choice. Breakfast standards are so weak I don’t feel bad for any property that cannot throw a piece of fruit, a muffin in a bag and hand you a coffee.
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