Originally Posted by
sds1493
Would they really be within their rights? Assuming OP arrives beforehand check in time on day two, then to be guaranteed a room then s/he would have to book the night before. In such a case, elite nights credit would be expected. Agreed it could be different if OP arrive after check in time.
It’s happened before. If you aren’t checked in before the night audit, you may not get credit for the first night. Usually contacting Marriott or the hotel can get this fixed, but it doesn’t happen automatically.