Originally Posted by
njvandy
Has anyone had luck reserving a bassinet on a domestic flight on an aircraft equipped to handle them? My sister and her husband are flying SFO-JFK-SFO on the 789, returning on the 772. Agent on the phone was very nice and comped the upgrade to E+ so they would be in the proper seats but didn't seem to know how to actually reserve the bassinet. She didn't think it was possible for this route but admitted she really didn't know. Suggested we check at the airport. Any advice would be appreciated.
They completed their outbound flight yesterday and the bassinet was indeed reserved for them. No issues whatsoever despite it being a domestic flight. Thanks for everyone's advice.