Originally Posted by
MaxVO
Nice, did you buy an appliance or GC combo? Yesterday I also succeeded in placing a $500+ order. For some reason that required approvals from 2 managers. Lowe's managers wear a barcoded card pendant around their necks. And my cashier had to get those managers close enough to scan their barcodes to signify approvals. Fortunately the managers were rather indifferent and offered no objections.
Lowes apparently has implemented a new policy since several weeks ago and updated the POS - for amount going over a level (no idea how much), it requires manager approval. A couple weeks ago it was a very long wait to get a store manager to come.
Last Monday the store manager was somewhere inside the store but the cashier was able to locate him over intercom and told him which checkout lane required his approval. He just sent approval to the POS we were at to finalize the transaction.
The Lowes I go to on each year's AMEX offer, never has any issue selling GCs. Dont even ask to see ID. So this is a system wide POS hard-coded update and not individual store policy.