FlyerTalk Forums - View Single Post - Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}
Old Mar 25, 2021 | 1:27 pm
  #529  
zombietooth
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Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
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Originally Posted by jsloan
Read the fare rules for the ticket. It might be refundable, with or without a fee. Or, it may not have the language about residuals being ignored. Not all P fares are created equally.
Thank you for your help!
I couldn't bring up the fare rules in my account and couldn't access the old "view receipt" function so I just called the 1K desk and asked them what the fare rules were.
The unusually competent agent told me that I was qualified to receive a full refund and processed it quickly.

She also told me that some changes were coming 1 April, where change fees were coming back on itineraries originating outside the US, whether on partners or UA metal, and that FFC/ETCs will only be good for 1 year if issued after that date, so the time to get your cancellations/refunds done is now.
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