FlyerTalk Forums - View Single Post - US Bank - Annual Fee Waiver / Retention Bonus - All cards
Old Mar 25, 2021 | 11:39 am
  #112  
jags86
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Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,638
Originally Posted by jags86
$400 annual fee posted on 3/18 for Altitude Reserve. 2nd renewal, did not receive offer last year. Called and said I was trying to decide whether or not to keep card for another year since I am not traveling, are there any retention offers available on my account. Was told they can’t do anything to help me. She said no so quickly I can’t imagine she even checked to see if there were any offers. $30k spend a year for each of last two years on card ($60k total). 90% of that $60k was in 3x categories.

I will try calling again in a few days, pretty disappointed seeing everyone else getting offers. Are you all calling the number on the back of your card and pressing 1 to speak to a rep?
Called again today and was told “we don’t do that. The annual fee is part of the terms and conditions.”

Major bummer.
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