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Thread: Ghost "Future Flight Credit" , missing FFCs on UA.com
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Old Mar 25, 2021 | 10:58 am
  #27  
WineCountryUA
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Originally Posted by MasterTravellr
....I’m curious. I couldn’t seem to get UA IT to understand.
Understand you are communicating with customer service folks and not IT. And most of the customer service folks know little about the web site. You might do better asking for "web support" on the phone but they are still CS folks, not IT.

Do you think you actual have a missing credit and is this just a miss reporting of a non-credit?
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