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Old Mar 25, 2021 | 9:48 am
  #2  
ithinkurdumb
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15 Years on Site
 
Join Date: Mar 2010
Location: TPE, SEA
Posts: 1,151
I had the same issue (HTTP 500 error, unable to pay with points in app/on Amazon) when my TYP account was locked by Citi. The error goes away when my TYP account was unlocked.

I just tried and thankyou.com is working for me. I would call again and see if you can redeem/transfer points by phone. Hopefully it's really just a website glitch (it's Citi after all) for your account
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