Originally Posted by
grumpy163
I had a similar experience recently. I used my Rewards+ card for small transactions a couple dozen times per month and these "repeated nominal transactions to generate Thank You points" were referenced in the letter they sent to me. The letter said that both the credit card and TYP account would be closed. For a couple days, I couldn't get thankyou.com to load, but since have been able to login and make a redemption. My Premier is linked to the same TYP account. In a chat on thankyou.com, the rep was able to tell me that I had a bunch of points earned with my Premier and 250 with my Rewards+ and the rep confirmed that those points would be redeemed first and expire in 60 days. Will all of my points, including the ones earned on my Premier, expire 60 days from the Rewards+ closing? Should I redeem all I have even without a specific redemption strategy? I guess we'll see unless anyone has DP to indicate one way or another.
My TYP account was unlocked a few days after the Rewards+ was closed, but the points earned through Rewards+ were forfeited (contrary to what I was told). I contacted Citi again and was confirmed by a supervisor that when the bank closes an account the points earned by the card was also forfeited. I did end up using most of my remaining TYP since I needed two BR tickets (at 4.8c/points!)
If my DP is meaningful to you, then points earned by your Premier account should be fine. But I'd recommend redeeming them if you have a fair value use of them. Good luck!