FlyerTalk Forums - View Single Post - Points Clawed Back - Upgraded for bonus, downgraded in less than 12 months.
Old Mar 24, 2021 | 9:29 pm
  #6  
krazykanuck
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jul 2008
Location: IAH
Programs: UA Plat, DL Credit Card Holder, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 13,474
Originally Posted by crazyhorse
For the record, I didn't close the card, simply downgraded it to what I had before.
Right - but downgrading and cancelling have the same negative impact in the eyes of Amex if they gave you some incentive, like an upgrade or retention bonus.

I have a ED to EDP upgrade offer in my email right now, and this is a quote direct from the T&Cs in the email: "...if you cancel or downgrade your account within 12 months after acquiring it; or if you cancel or return purchases you made to meet the Threshold Amount), we may not credit Membership Rewards® points to, we may freeze Membership Rewards® points credited to, or we may take away Membership Rewards® points from your account."

Unfortunate to learn a lesson the hard way...
krazykanuck is offline