FlyerTalk Forums - View Single Post - Amex Offers (fka Sync Offers) (2020 - 2021)
Old Mar 23, 2021 | 1:12 am
  #1443  
Enigma368
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,771
Anyone else had any luck with the $15 wireless credits on select business cards? I used my card to prepay google fi two months in a row and it shows as google fi on my statement but no credit. This is not wholly surprising as google fi has always been difficult with amex credits. The surprising thing is how much Amex agents are refusing to manually credit:

"Nikki - 12:03 AM Google Fi (only merchant number 4045974169 will receive wireless credits)
Nikki - 12:03 AM however the charge you made is with 1047161427 merchant number "

My prepayment towards my google fi bill definitely qualifies according to the terms of the offer. Twice now, agents have pushed back hard against manually crediting. I feel like Amex customer service has really gone downhill recently. They have escalated a complaint but I'm not holding my breath.
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