Originally Posted by
wilma
I'm confused, after qualifying as a globalist in January, I received an email from
[email protected] telling me someone (cg) is my personal concierge. But i am not given her email and instead directed to respond to consumeraffairs generic email. The first time I made a request the response came from someone else after 4 days. I asked if I would get a dedicated person but after 3 weeks have not received any response. I needed some help again and emailed but get no response so I just called in.
You should receive an email from your dedicated concierge soon. My concierge contacted me after 80ish nights, not immediately after making globalist. In the meantime just contact consumer affairs.