Originally Posted by
wilma
I'm confused, after qualifying as a globalist in January, I received an email from
[email protected] telling me someone (cg) is my personal concierge. But i am not given her email and instead directed to respond to consumeraffairs generic email. The first time I made a request the response came from someone else after 4 days. I asked if I would get a dedicated person but after 3 weeks have not received any response. I needed some help again and emailed but get no response so I just called in.
Did you qualify on the basis of 60 nights (including TSUs etc.) or just 30? If it's the latter, the rules say that you're (Glob Lite) not entitled to a WOH concierge.