Originally Posted by
alany611
wanting to use 4x free night certs here near the end of april for our 10 year anniversary. think it'll be possible to get an upgrade as a credit card diamond?
Doesn't matter if you are a credit card Diamond or a butt in beds Diamond. You will likely get upgraded a couple of levels, if they aren't too full.
As mentioned many times in this thread, upgrades to the Napua Tower are expressly forbidden by the T&Cs, but they still occasionally happen. However, in the Covid era, Hawaii is limiting occupancies to 50%, and thus the Napua is usually pretty full, and the lower level wings are closed to balance the capacity to the higher cost rooms. So that limits the upgrade dynamic a little.