Originally Posted by wilma

I'm confused, after qualifying as a globalist in January, I received an email from [email protected] telling me someone (cg) is my personal concierge. But i am not given her email and instead directed to respond to consumeraffairs generic email. The first time I made a request the response came from someone else after 4 days. I asked if I would get a dedicated person but after 3 weeks have not received any response. I needed some help again and emailed but get no response so I just called in.