Originally Posted by
txbrit
From the Heart – Wondering why the Staff put their hand over their heart every time you see them? Think “Is this Some Maldivian traditional greeting I didn’t know about?” – wonder no more! I asked a staff member and it’s a “Waldorf Astoria thing” meaning that the service is “From the Heart” – nope I haven’t seen it in another WA Hotel/Resort either! (and I have stayed at several)
Great review. Funny the staff member said it was a WA thing, as they have been doing the same thing at One&Only Reethi Rah for over a decade.
The WA recruited a lot of staff from O&O when it opened if I remember correctly.