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Thread: What makes a good airline? (and Airline Tier Lists)
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Old Mar 21, 2021 | 2:51 pm
  #3  
beyounged
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Originally Posted by gaobest
I agree with your 5 criteria!
Price, Comfort, Customer Service, Frequent flyer-related, Route network

lounge and hardware are useful only after the 5 criteria matter. The LH SEN and FCT are useless when flying within USA :-)
I love the EY apartment concept yet I’ll never use those routes.
getting the 787 on USA domestic routes has been a treat even if only for a 4 hour flight!
I would say lounge and hardware fall under Comfort, right?
And yes, totally agree with route network, it doesn't matter how good an airline's product and service is on board, if I have to pay 2k to position myself to another side of the world to catch its limited route network, I think it is gonna put a dent on its ratings.
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