What is even more strange is that my digital card shows a different account number than my physical card. I called into PP to confirm the account connected to the physical card (which they validated), but I'm thinking maybe the online account was created for my now defunct CNB Crystal card as it has a different exp. date.

In any case I now have 3 active PP accounts (JPM, Amex Plat and Amex Bonvoy), so I have loaded up the Amex digital PP cards into our phones and will just flash the JPM card when we go to PP airport restaurants.