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Thread: TSA Pre✓™ (PreCheck) on Alaska Airlines - Questions and Experiences (2021 and Later)
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Old Mar 15, 2021 | 7:39 pm
  #10  
Robt760
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Originally Posted by anteater
Have you tried writing Customer Care with a list of the specific instances and requested that they open a ticket with IT?

If so, DM me and I’ll see if I can help.
Yes, I’ve had customer care send through at least two IT tickets this year. I emailed another today via the app feedback.. I don’t feel it’s being addressed and also disappointed that nobody gives a reply or thank you to the times I’ve gone through this. Seems pretty cold, compared what my experience is otherwise.

I’ll send a DM if things don’t progress.

thanks
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