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Eligibility
Lounge access eligibility conditions apply.

• Due to State and Territory specific restrictions on indoor gatherings, there is a limit on the number of customers in a lounge at any one time. When the lounge has reached capacity, it will temporarily be closed and you and your guest/s will be invited to return at a specific time once capacity is expected to ease, depending on upcoming flight departures.
• If a Qantas Club lounge is closed and a Business lounge is open in that same airport, you’ll be able to access the Business lounge if capacity limits haven’t been met.

Following the easing of travel and venue capacity restrictions and as flight schedules increase, we look forward to welcoming more customers into our lounges.
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Complimentary Lounge passesIf you have received a complimentary lounge invitation, ensure you've linked your pass to your flight at least 24 hours before departure to ensure smooth access to the lounge. To link your pass, log in to the Complimentary Invitations Portal, click the Lounge Invitation link, and then follow the prompts.

Once the pass has been linked to your booking, you'll receive a confirmation email. To access the lounge, present the email along with your boarding pass at the lounge entrance. You can access the lounge once check-in for your flight opens until when your flight starts boarding.
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